Privacy Policy


This website is brought to you by Illustrated People Limited We take the privacy of our website users very seriously. We ask that you read this Privacy Policy (?the Policy?) carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, Illustrated People Limited (?we? or ?us?) is the ?data controller? (ie the company who is responsible for, and controls the processing of, your personal data).?Personal data we may collect about you?We will obtain personal data about you (such as your name, address, e-address, telephone number, age bracket or professional profile) whenever you complete an online form or submit correspondence or communications to any part of our website.

For example, we will obtain your personal data when you register to use this website post material, contact us for any reason, sign up to a service, purchase goods which may from time to time be offered by us or third parties through our website.

We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form or by uploading content relating to yourself to our website ? such sensitive personal data may include and is not limited to your image ethnic origin sex financial information including details of credit or debit cards to effect payment through this site and such other matters of a personal or intimate nature. If you volunteer such information, you will be consenting to our processing it for the purpose of operating the website responding to any requests you may make and for ensuring that users including yourself receive a better and more efficient service on this site.

We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user?s internet service provider. This information helps us to build a profile of our users and will be used to improve the operation and responsiveness of the website to its users? needs. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on ?Use of cookies? below.

Occasionally we may seek and or receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you in order to help us as appropriate process any orders received from you for goods or services provided on or through this website and to improve and personalise our service to you where appropriate.?How we may use your personal data?We will use your personal data for the following purposes:

? to help us operate effectively the website to enable the free flow of business which we are conducting in a lawful and effective manner?? to identify you and any accounts you hold with us?? administration and statistical analysis?? customer profiling and analysing your purchasing preferences?? marketing?see ?Marketing and opting out? below?? fraud prevention and detection?? billing and order fulfilment?- interfacing with an internet based electronic payment processor and or your electronic banking service?- Delivering goods to your or a third party?s address and telephone details for confirmation or tracking of Orders?? credit scoring and credit checking?see ?Credit checking? below?? customising this website and its content to your particular preferences?? to notify you any changes to this website or our services which may affect you?? security vetting?? improving our services?Marketing and opting out?Unless you have asked us not to do so, we may contact you by mail, telephone, SMS, text/picture/video message, fax, email about events, entertainments products, services, promotions, special offers, and or charitable causes which may be of interest to you.

[***We shall NOT share your personal data in any manner which enables you to be identified with any organisations who are our business partners who do not fall within the categories set out below and whose services are not essential for the operation of this website unless you have asked us to do so].

If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further ?Your rights? below.?Disclosure of your personal data?We may disclose your personal data to:

? other companies within our group?? our agents and service providers (eg providers of web hosting or maintenance services)?? credit reference agents?see ?Credit checking? below?? law enforcement agencies in connection with any investigation to help prevent unlawful activity?? our business partners in accordance with the ?Marketing and opting out? section above only if you have given your prior consent in writing to us.?Keeping your data secure?We will use current technical and organisational measures to safeguard your personal data, for example:

? access to any account which may be operated through the website and which is controlled by password and username which are unique to you;?? we store your personal data on secure servers?? payment details are encrypted using current industry accepted technology - you can read details both in our Terms of Access and Use of this Website and when you have completed the Shopping Bag and wish to pay.

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge (a) that your participation in this website which is accessible from the World Wide Web may unintentionally result in your identity becoming known to persons unknown and you acknowledge that it is not possible to ensure that your personal information, and any sensitive personal information which you volunteer in those media, will be respected in those media, and (b) that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet for use on or though those parts of this website which are not generally accessible to the public.?Monitoring?We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance and for the necessary deterrence of other anti-social or criminal activity.?Credit checking?To enable us and other companies in our group to make credit decisions about you and members of your household and for fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search). We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information and we suspect fraud, we will record this.?Information about other individuals?If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:?? give consent on his/her behalf to the processing of his or her personal data?? receive on his/her behalf any data protection notices?? give consent to the transfer of his/her personal data abroad?? give consent to the processing of his or her personal information or sensitive personal information as the case may be.

Provided always that we cannot accept responsibility for policing the submission of personal information or sensitive personal information of a person who, unknown to us, is a minor for whom no responsible parent or guardian has provided consent. It is for parents and guardians of minors to ensure that no minor has unsupervised access to this website, or access in which the minor ?s personal data is thereby disclosed to us.?Use of cookies?When you use this website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally.?We may also obtain information about your online movements and transactions on our site and use of the internet. We do this by placing a ?cookie?, which is a small file, on your computer?s hard disk. Cookies are used for several reasons:

? to recognise you whenever you visit this website?? to speed up access to this website (so you do not have to log on each time)?? to store your personal preferences?? to build a profile about you?? to better target our marketing and advertising campaigns

The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.?For further information about cookies and how to disable them please go to: of data out of the EEA?On your first access through this site you agree and when you register on this website you agree that by the very nature operation function and purpose of the facilities and services offered on this website your personal data may be accessible to accessors and readers outside the European Economic Area and thereby ?transferred? to countries outside the European Economic Area. Any coordinated transfer of personal data which we initiate without your intervention will be subject to contractual provisions that will safeguard your personal data to the extent reasonably possible given the use of this website.

Your rights?You have the right, subject to the payment of a small fee (currently ?10) to request access to personal data which we may process about you. If you wish to exercise this right you should:?? put your request in writing?? include proof of your identity and address (eg a certified copy of your driving licence or passport, and a recent utility or credit card bill)?? attach a cheque in the amount of ?10 made payable to Fixed-Gear UK Limited?? specify the personal data you want access to, including any account or reference numbers where applicable.?You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:?? put your request in writing?? provide us with enough information to identify you (eg account number, username, registration details)?? specify the information that is incorrect and what it should be replaced with.?You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should:?? put your request in writing (an email sent to with a header that says ?Unsubscribe? is acceptable)?? provide us with enough information to identify you (eg account number, username, registration details)?? if your objection is not to direct marketing in general, but to direct marketing by a particular channel (eg email or telephone) please specify the channel to which you are objecting.


If we change our privacy policy, we will post those changes on our website in advance of so doing so that you remain aware of what information we collect, how we use it, and under which circumstances, if any, we intend to disclose it; and to give you an opportunity to withdraw or request deletion of your personal information from our Website

We will take all reasonable steps consistent with industry standard technology ordinarily available from time to time to secure its database against unauthorised access. Subject only to unavoidable hacking, viruses or other unlawful programs, we shall use all proper measures to protect your email contact address (es) from unauthorised disclosure by us. We do not accept responsibility for any unauthorised disclosure by or through any credit or debit card processor or company. The email contact button will not show your email address at any time. It will be entirely in your hands as to whether you disclose your email address by replying to any emails you may receive from any person other than Illustrated People Limited via this Website sent to you via this confidential link.

Our contact details?We welcome your feedback and questions. If you wish to contact us, please send an email Illustrated People Limited ? registered in England No.04845574 - registered office: 12 Newburgh Street, London, W1F 7RP, England

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.